Operators with access to certain service components don’t have access to other critical service modules, ensuring no single person, without collusion with other individuals from potentially separate companies, will be able to locate documents. Those with physical access to the datacentre will not have operating access to the servers, and vice versa. Next we segregate operators into multiple classes, each with his own access privileges. Third we obfuscate the documents on disk to ensure they cannot be viewed or printed by their native applications. Second we randomise the document locations against a 1.6 million directory structure on disk, to make it practically impossible for someone to locate a specific target file. First we capture an “audit trail” of every action performed by our operators in the service. We spend significant resources to ensure protection against ourselves. The bottom line is: NetDocuments has undertaken extreme measures and developed world-class technology to ensure that the highest level of integrity for your documents. ![]() Once in the datacenter, NetDocuments has a sophisticated world-class mechanism to maintain the integrity of the document via non-repudiation and high availability technologies. ![]() Users can also opt for virus scanning service, where contaminated documents will be rejected from NetDocuments. When a transmission error does occur, it will resubmit the document. NetDocuments ensures upload integrity via “check-sum” technology. In the eventuality of a connection failure, the document is still available for subsequent and automatic transmission after connectivity is re-established. To ensure robustness against network and Internet failures, NetDocuments (unlike other document systems) will always save the document into your Workstation local disk first, then upload it the Global Datacenter, and finally obtain confirmation that the information has positively and definitively arrived in the repository before finishing the transaction. NetDocuments gives the second user the opportunity to send an immediate message to the active user. It politely informs the second user who currently has the document open and when the session started. NetDocuments provides “concurrency control,” avoiding a second user from inadvertently changing the contents of a document while it is being edited by someone else. NetDocuments deploys sophisticated technology and methodology to ensure the highest level of data integrity. Documents under NetDocuments management have a much higher level of integrity and availability than those in existing “on-premises” systems in law firms. It is highly unlikely that you can lose files with NetDocuments.
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